South River Electric Membership Corporation's normal business hours are Monday through Friday from 8 a.m. until 5 p.m.
The cooperative does have a night and weekend dispatch for emergency situations. Service crews are on-call nights and weekends in case an emergency may arise. Just call 888-338-5530.
To contact South River EMC, please use one of the following numbers:
Phone: (910) 892-8071
Toll Free: (800) 338-5530
Fax: (910) 230-2981
After Hours: (888) 338-5530
South River EMC offers six different ways for members to make payments. Members may pay in person at any of our four locations, by mail, by phone using a credit card, through e-check or by sending a MoneyGram payment.
To pay in person at one of our offices:
Dunn Headquarters Office
17494 Hwy 421 S
Dunn, NC 28334
Fayetteville District Operations Center
6491 Ramsey St.
Fayetteville, NC 28311
**Each office has a night drop box for your convenience.
Or you can visit one of our pay stations:
J.E. Womble & Sons
Forest Hills Shopping Center
Lillington, North Carolina
Stedman, North Carolina
South River EMC now accepts e-checks:
E-checks are an option for those members who, for various reasons, prefer not to use, or don’t have credit or debit cards. An e-check performs the same function as a traditional paper check-transferring funds from one party to another-but the payment is made electronically instead of by physically routing a paper check. E-checks can be initiated online by members through the online bill pay link, or by a phone call to the office at 910-892-8071. In both cases, the member provides the same information. Processing of the payment occurs in the same manner, with two exceptions:
- For payments by phone, the member calls the Cooperative and provides their bank account number, routing number, check number and the amount they are paying. A customer service representative will verify this information to ensure the correct information is processed.
- For payments through the Web site, members will be responsible for entering their own information.
There are no charges for using this service and payments are processed quickly.
To pay by mail:
South River EMC
P.O. Box 931
Dunn, NC 28335
Using Money Gram:
Members can now pay their bill using the Money Gram service offered at many locations. Money Gram is a money transfer service for members who may not be able to make it into the office to pay their bill. Our "receive code," a unique code that identifies South River EMC as the payee is 9736.
These electronic payments are posted the next business day. Numerous businesses take Moneygram payments and the cost is around $2.00. For local businesses where you can make a Money Gran payment visit the Money Gram Web site.