Headquarters: PO Box 931 . 17494 US 421 S . Dunn, NC 28335 . 910-892-8071 or 800-338-5530 Hours of Operation: 8 a.m. - 5 p.m.

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Skip Navigation LinksReport an Outage

To report an outage, please call 800-338-5530.

You are encouraged to follow the automated system to report the outage in a prompt manner.

Note: Please do not report outages via e-mail. Not all e-mail is monitored 24-hours-a-day and your information may not be received in a timely manner.