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Payment OptionsSouth River EMC offers four different ways for members to make payments. Members may pay in person at any of our four locations, by mail, by phone using a credit card or by automatic draft. To pay in person at one or our offices:
**Each office has a night drop box for your convenience. or you can visit one of our pay stations:
To pay by mail: South River EMC Budget BillingSouth River EMC has a program designed to make your bill paying a little easier. Budget Billing allows you to pay the same amount for your electric bill each month. How Does Budget Billing Work?The way Budget Billing works is we take your previous 12 months use and determine the average bill payment. This is the amount we set for your monthly bill. It’s that simple. Now, that doesn’t mean you can just become careless with your electric consumption, because we will still read your meter monthly and record the amount of electricity you use. After the initial sign-up, accounts are reviewed every 12 months. At that time, we compare the amount of electricity used in the year to the amount paid through Budget Billing. If you paid for more than you used, you receive a credit for the difference. If you paid less, we will bill you for the difference. How Do I Sign Up?Call our office at 892-8071 or e-mail us at sremc@sremc.com and request Budget Billing. Our customer service department can figure your average and have your new payment amount ready for your next bill! Can It Get Any Easier?Actually, yes, you can participate in Budget Billing and have your account drafted. This way you know the exact amount that will be drafted from your bank account each month. Then just relax. Handi-Pay (Electronic Drafting)Did you know that you can have your South River EMC electric bill automatically drafted from your bank account each month? By using HandiPay you will receive your electric bill and a date on which it will be deducted from your account. No hassles with paying bills, no checks to write, and no late fees. Signing up is easy. Just call our Customer Service Department at 910-892-8071 or e-mail us at sremc@sremc.com and request a draft authorization form. The form will be mailed to you and it must be signed and returned with a voided check. It takes 30 days from the time you submit your authorization for the draft process to begin. Credit Card PaymentsYou can make your South River EMC payment by using Visa or Master Card by visiting either of our offices or by calling and conducting the transaction over the phone. If you are calling, please have your bill and credit card handy so the process will be as quick and convenient as possible. Online PaymentsSouth River EMC now offers members the option to pay their bill from the comfort of their own computer through the online bill pay option.
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| Copyright © 2010 South River Electric Membership Corporation. All Rights Reserved. | ||||||||||||||||