Skip to main content
Pay my Bill
Careers
Home

ACSI

  • My Home & Business
    • Residential Members
      • Electric Service Options
      • Account Overview
        • E-Bill
        • Mid-Cycle Alerts
        • What Makes Up Your Bill
        • All-In-One Billing
        • Smart Energy Profile
      • New Member Information
        • Mid-Cycle Alerts
      • Payment Options
      • Energy Saving Tips
        • Energy Audit
        • Manufactured Homes
        • Rebates & Efficiency
        • SmartEnergy Profile
      • Real Time System/ Outage Map
      • Outdoor Lighting
      • Connect My Thermostat
      • Outdoor Lighting
      • Boots To Buckets
      • Under Control
      • Capital Credits
      • Home Serve
      • Residential Solar
      • Co-op Connections
    • Agricultural Members
    • Commercial Members
      • Commercial Energy Saving Tips
      • Commercial Lighting
      • Commercial Rates
      • Renewable Energy
    • Economic Development
      • Loans & Grants
      • Renewable Energy
    • Electric Safety
      • Electrical Work Safety
      • Call Before You Dig (NC 811)
    • Rebates & Efficiency Tips
      • Energy-Efficient Water Heating
      • Energy Star Heating & Cooling
      • Energy Star Windows Rebate
      • HERO Program
      • Weatherization
      • Pool Pumps
      • Renewable Energy
      • Electric Vehicles
    • Smart Programs
      • SmartPay
      • SmartChats
      • Smart Energy Profile
      • SmartAlerts
      • Smart View
    • Surge Protection
  • My Community
    • Boots To Buckets
    • Bright Ideas
    • ElecTel CFCU
    • Operation Round Up
      • Donation History
    • Power On
    • Revolving Loan Fund
    • Youth Programs
      • Give Us An A
      • Basketball Camps
      • Electric Cooperative Youth Tour
      • Cooperatives For Community
      • Scholarships
  • My Energy & Education
    • Demand Response
    • Bright Ideas
    • ElecTel Energy Efficient Loans
    • Give Us An A
    • Kids Korner
    • Rebates & Efficiency
    • Scholarships
    • School Programs
    • SmartChats
  • My Cooperative
    • About Us
      • Board of Directors
      • South River EMC Staff
      • Capital Credits
      • SREMC At A Glance
    • Careers
    • District Map
    • Annual Meeting
    • Carolina Country
    • Carolina Country
    • Co-op Documents
      • Rates
      • South River EMC FAQ
      • Bylaws
      • Public Safety Policy
      • Service Rules & Regulations
    • The Equalizer
    • Co-ops Vote
    • Helpful Videos
  • My Energy Future
    • Brighter Future Initiative
    • Butler Microgrid
    • Voices for Cooperative Power
    • Co-ops Vote
    • Electric Vehicles
    • Renewable Energy
    • Residential Solar
    • Time-Of-Use
    • Take Action
    • Watt Watchers
  • Outage Center

Demand Response

Super%20Off%20Peak%20Clock%20Graphic.png

 

 

 

 

 

 

014_Out_hr_cmyk.png

 

 

 

 

 

 

 

 

 

 

 

all-electric-vehicles.jpg

 

 

 

 

 

 

 

 

Wise II Install  web.jpg

Our Energy Future Is Changing

Just like restaurants on Saturday night, the electric grid experiences moments of high traffic, or demand. Following the principles of supply and demand, electricity is most expensive when demand for it is greatest. South River EMC is working with members to lessen demand and expenses by initiating programs that encourage members to reduce or shift electricity use during these high traffic times. Start learning about those programs here.

Switch And Save 

Looking for a way to save? Consider switching from our standard residential rate to our time-of-use rate and save energy and money. Energy used during peak hours is charged at a very steep rate, but energy used during off-peak times is a bargain. Even better, energy use shifted to the super off-peak time is a real steal! You must make tough decisions to move most of your energy use to off-peak hours. If you're interested in learning more, visit the Switch and Save page for details.

 

Member Owned Generation

If your farm or business has a stationary generator onsite, capable of carrying the entire load of your service, you may qualify for the South River EMC Member Owned Generation Program. Participants allow South River EMC to start their generator remotely during times when there is a need to reduce the amount of load on the grid. More information can be found on the agricultural members page under Member Owned Generation or MOG.

 

Electric Vehicles

While not a new technology, electric vehicles have made strides in recent years. Whether or not you're considering one, it doesn't hurt to learn a little more about them, or even trying to test drive one. As for what impact an electric vehicle, or EV, might have on your energy use? If used in conjunction with our time-of-use (TOU) rate, there's not much difference. Visit our electric vehicles page to learn more about savings and offerings.

 

Water Heater Controls

A tanked water heater is typically the 2nd largest energy user in the home. A water heater timer is a device that allows you to set specific on/off periods for hot water production. Tanked Water heaters constantly use energy to store hot water. A timer will allow the water heater to shut off a predetermined times, such as, while your asleep or at work. Reducing operation time of the water heaters 4500 elements can help save energy and money. Older water heaters did not have as much insulation. So adding a timer on an old water heater can actually save more than adding one on a brand new unit. The location of the water heater is important also. For instance a water heater that is inside the home will be easier to keep warm, but if it is in a garage or under the home, more energy is needed as heat loss is greater, which, will increase savings of a timer.

Some other tips to save with water heating are:

  • Keep thermostats on 120 degrees
  • Cut off at breaker if gone for 2 days or more
  • A water heater blanket if it is in an unconditioned space
  • If you experience changes in hot water temperature or duration, investigate because bad elements and hot water leaks are very expensive and preventable.

 

Watt Watchers

Watt Watchers is a program to help hold down power costs, keeping bills and rates low, for members of South River EMC. Participants voluntarily agree to reduce their use of electricity during peak use period-- the few critical hours when the most people are using the most electricity, all at the same time. This is done via notification by call or text, and is a request to move energy using activities to a non-peak time. Visit our Watt Watchers page for more information.

    Back to Top

    Information To Know

    • Contact Us
    • Careers

    17494 US 421 South
    Dunn, NC 28335

    6491 Ramsey Street
    Fayetteville, NC 28311

    South River EMC
    PO Box 744757
    Atlanta GA 30374-4757

    Standard Phone: 910-892-8071

    ACSI

    South River EMC earns this award based on data modeled by the ACSI® in 2024. Award criteria are determined by the ACSI based on customers rating their satisfaction with South River EMC in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

    Connect With Us

    ©2025 South River Electric Membership Corporation. All Rights Reserved

    • My Home & Business
      • Residential Members
        • Electric Service Options
        • Account Overview
          • E-Bill
          • Mid-Cycle Alerts
          • What Makes Up Your Bill
          • All-In-One Billing
          • Smart Energy Profile
        • New Member Information
          • Mid-Cycle Alerts
        • Payment Options
        • Energy Saving Tips
          • Energy Audit
          • Manufactured Homes
          • Rebates & Efficiency
          • SmartEnergy Profile
        • Real Time System/ Outage Map
        • Outdoor Lighting
        • Connect My Thermostat
        • Boots To Buckets
        • Under Control
        • Capital Credits
        • Home Serve
        • Residential Solar
        • Co-op Connections
      • Agricultural Members
      • Commercial Members
        • Commercial Energy Saving Tips
        • Commercial Lighting
        • Commercial Rates
        • Renewable Energy
      • Economic Development
        • Loans & Grants
        • Renewable Energy
      • Electric Safety
        • Electrical Work Safety
        • Call Before You Dig (NC 811)
      • Rebates & Efficiency Tips
        • Energy-Efficient Water Heating
        • Energy Star Heating & Cooling
        • Energy Star Windows Rebate
        • HERO Program
        • Weatherization
        • Pool Pumps
        • Renewable Energy
        • Electric Vehicles
      • Smart Programs
        • SmartPay
        • SmartChats
        • Smart Energy Profile
        • SmartAlerts
        • Smart View
      • Surge Protection
    • My Community
      • Boots To Buckets
      • Bright Ideas
      • ElecTel CFCU
      • Operation Round Up
        • Donation History
      • Power On
      • Revolving Loan Fund
      • Youth Programs
        • Give Us An A
        • Basketball Camps
        • Electric Cooperative Youth Tour
        • Cooperatives For Community
        • Scholarships
    • My Energy & Education
      • Demand Response
      • Bright Ideas
      • ElecTel Energy Efficient Loans
      • Give Us An A
      • Kids Korner
      • Rebates & Efficiency
      • Scholarships
      • School Programs
      • SmartChats
    • My Cooperative
      • About Us
        • Board of Directors
        • South River EMC Staff
        • Capital Credits
        • SREMC At A Glance
      • Careers
      • District Map
      • Annual Meeting
      • Carolina Country
      • Co-op Documents
        • Rates
        • South River EMC FAQ
        • Bylaws
        • Public Safety Policy
        • Service Rules & Regulations
      • The Equalizer
      • Co-ops Vote
      • Helpful Videos
    • My Energy Future
      • Brighter Future Initiative
      • Butler Microgrid
      • Voices for Cooperative Power
      • Co-ops Vote
      • Electric Vehicles
      • Renewable Energy
      • Residential Solar
      • Time-Of-Use
      • Take Action
      • Watt Watchers
    • Outage Center