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Cooperative Refunds Over $7 Million To Members

Friday | November 8, 2019
All News

South River EMC has refunded over $7 million to members this year. The largest part of this  refund is called capital credits and it is a special advantage of cooperative membership. As a not-for-profit cooperative, South River EMC doesn’t technically earn profits. Instead, any money remaining at the end of the year, called margins, is returned to the members who purchased energy from the Cooperative.

This year's capital credit retirement totaled $4,645,972, which will be refunded to 61,704 current and past members. Below is a breakdown of the numbers:

  • 17,197 members will receive refund checks totaling $3,317,444

  • 23,507 current members had their refund applied to their electric account

  • The remaining refunds for inactive members have been applied to outstanding balances or have been moved to a “hold” status because we do not have a valid current address or the amount is less than $50.

Capital credit allocations are made each year based on the previous year’s margins. Total margins are divided among the members based on the amount of electricity they purchased that year. This year, the Cooperative is returning 20 percent of the amount allocated to members for 2018 as well as remaining allocations from 1999 and 2000. The remaining 2018 amount will be refunded in 19 years, unless a member leaves South River EMC and chooses the early-retirement option. 

Refunds come in all amounts, with the largest refunds going to the largest energy consumers. Harnett County Schools received a refund of $41,150; Cumberland County Schools, $38,518; Sampson County Schools, $11,793; Dubose Strapping, $32,649; Prestage Farms, $21,990; Murphy Brown LLC, $30,258; and Tri-County Community Health, $4,371.

South River EMC is a locally owned and operated electric cooperative, which provides electric service to 44,000 homes, farms and businesses in parts of Harnett, Cumberland, Sampson, Johnston and Bladen counties.

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17494 US 421 South
Dunn, NC 28335

6491 Ramsey Street
Fayetteville, NC 28311

South River EMC
PO Box 744757
Atlanta GA 30374-4757

Standard Phone: 910-892-8071

ACSI

South River EMC earns this award based on data modeled by the ACSI® in 2024. Award criteria are determined by the ACSI based on customers rating their satisfaction with South River EMC in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

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  • My Home & Business
    • Residential Members
      • Electric Service Options
      • Account Overview
        • E-Bill
        • Mid-Cycle Alerts
        • What Makes Up Your Bill
        • All-In-One Billing
        • Smart Energy Profile
      • New Member Information
        • Mid-Cycle Alerts
      • Payment Options
      • Energy Saving Tips
        • Energy Audit
        • Manufactured Homes
        • Rebates & Efficiency
        • SmartEnergy Profile
      • Real Time System/ Outage Map
      • Outdoor Lighting
      • Connect My Thermostat
      • Boots To Buckets
      • Under Control
      • Capital Credits
      • Home Serve
      • Residential Solar
      • Co-op Connections
    • Agricultural Members
    • Commercial Members
      • Commercial Energy Saving Tips
      • Commercial Lighting
      • Commercial Rates
      • Renewable Energy
    • Economic Development
      • Loans & Grants
      • Renewable Energy
    • Electric Safety
      • Electrical Work Safety
      • Call Before You Dig (NC 811)
    • Rebates & Efficiency Tips
      • Energy-Efficient Water Heating
      • Energy Star Heating & Cooling
      • Energy Star Windows Rebate
      • HERO Program
      • Weatherization
      • Pool Pumps
      • Renewable Energy
      • Electric Vehicles
    • Smart Programs
      • SmartPay
      • SmartChats
      • Smart Energy Profile
      • SmartAlerts
      • Smart View
    • Surge Protection
  • My Community
    • Boots To Buckets
    • Bright Ideas
    • ElecTel CFCU
    • Operation Round Up
      • Donation History
    • Power On
    • Revolving Loan Fund
    • Youth Programs
      • Give Us An A
      • Basketball Camps
      • Electric Cooperative Youth Tour
      • Cooperatives For Community
      • Scholarships
  • My Energy & Education
    • Demand Response
    • Bright Ideas
    • ElecTel Energy Efficient Loans
    • Give Us An A
    • Kids Korner
    • Rebates & Efficiency
    • Scholarships
    • School Programs
    • SmartChats
  • My Cooperative
    • About Us
      • Board of Directors
      • South River EMC Staff
      • Capital Credits
      • SREMC At A Glance
    • Careers
    • District Map
    • Annual Meeting
    • Carolina Country
    • Co-op Documents
      • Rates
      • South River EMC FAQ
      • Bylaws
      • Public Safety Policy
      • Service Rules & Regulations
    • The Equalizer
    • Co-ops Vote
    • Helpful Videos
  • My Energy Future
    • Brighter Future Initiative
    • Butler Microgrid
    • Voices for Cooperative Power
    • Co-ops Vote
    • Electric Vehicles
    • Renewable Energy
    • Residential Solar
    • Time-Of-Use
    • Take Action
    • Watt Watchers
  • Outage Center